Where is my order?
General
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Download using BitTorrent
If your internet connection is giving you a hard time downloading Reason, you might want to try using BitTorrent instead. This can improve speed and stability, and will also enable you to resume the download from where it stopped if necessary. Read more…
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I have bought a downloadable ReFill. How do I get it to my computer?
Your downloadable products are available on your user account pages.
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Track Your Order
We normally ship your order within three business days. (Please take into account that we are in Sweden, UTC 1, and that our holidays may differ from your country). We do not process orders during weekends. Read more…
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My download was interrupted and now I can’t seem to find my Rack Extensions. Where can I download them?
You can find all your Rack Extensions available for download if you go to Your Products on your user account. From this page you can also put your Rack Extension licenses on your Ignition Key. Read more…