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When I try to register, I get a reply saying the serial number is not valid. Why?

There can be several reasons for this. Please check the following:

- Have you entered the number correctly? Please double and triple check - it's easy to enter the wrong number by mistake.
- Are you really entering the license number? The license number can be found on your authorization card.
- The license number you have entered doesn't match the product you've chosen. Go back to choose the right product version, and then try registering again.

If nothing seems to help, please contact our web support.

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