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-   -   Authorization Locked Out! need help (https://www.propellerheads.se/forum/showthread.php?t=154671)

SinistaD 2012-02-18 02:31

Authorization Locked Out! need help
 
Ive been locked out of my authorization and i can not open reason without using my usb. i only 2 usb ports so its very hard to adjust to it, ive been waiting almost a week for an answer from customer support and i still have yet to get an answer, i really need to get my account unlocked to further use Reason. Please Help!!
thank you

BonezMcCoy 2012-02-18 05:16

Quote:

Originally Posted by SinistaD (Post 1002705)
Ive been locked out of my authorization and i can not open reason without using my usb. i only 2 usb ports so its very hard to adjust to it, ive been waiting almost a week for an answer from customer support and i still have yet to get an answer, i really need to get my account unlocked to further use Reason. Please Help!!
thank you

This happens when you use Reason on 2 or more computers at the same time, a breach of the EULA. If you have it installed on more than one computer always remember to close Reason on one computer before opening it on another. By the way, they did warn you twice before locking you out, right? As for support, if you didn't get an automated reply, try again, if you did, just sit and wait.

SinistaD 2012-02-19 19:38

Quote:

Originally Posted by BonezMcCoy (Post 1002754)
This happens when you use Reason on 2 or more computers at the same time, a breach of the EULA. If you have it installed on more than one computer always remember to close Reason on one computer before opening it on another. By the way, they did warn you twice before locking you out, right? As for support, if you didn't get an automated reply, try again, if you did, just sit and wait.

Yes i am aware of what i did to get locked out and i will be more carefull next time when i am switching between computers, i just wish i would get an answer from propeller head so they could unlock me

n0ahg 2012-02-19 20:13

You should usually receive a response from support within two WORKING days from the date on your confirmation email.

Ksmoove27 2012-12-18 05:05

Ive Been Locked Out Of Reason Because I have It on Two Computers And They Was Running At the Same Time I Need For Ya'll to unlock It So I can get back to work Thank you

BonezMcCoy 2012-12-18 05:13

Quote:

Originally Posted by Ksmoove27 (Post 1200662)
Ive Been Locked Out Of Reason Because I have It on Two Computers And They Was Running At the Same Time I Need For Ya'll to unlock It So I can get back to work Thank you

Contact support.


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