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-   -   Cannot Authorize Ignition Key (https://www.propellerheads.se/forum/showthread.php?t=157140)

cacibi 2012-04-02 08:39

Cannot Authorize Ignition Key
 
Just purchased Reason 6 and installed tonight. Cannot authorize the Ignition Key via the Authorizer and website. Have tried multiple times, have tried uninstalling the Codemeter software and re-installing must he KEXT3 as I real elsewhere on the forum. Works fine authorizing via the web. Running Lion 10.7.3

I have the software registered, it shows up in my account, Authorizer acknowledges that the key is present when it starts up. I click the Launch Browser button, click on Manage Licenses, it shows my Key and I click on Authorize. Wheel spins for awhile, then says "An unknown error has occurred."

No clue what to do.

Thanks

Cristi 2012-04-02 12:23

I have the same problem until now at 12 o"clock

qhead 2012-04-02 12:23

exactly the same problem here!
(but using windows 7)

Cristi 2012-04-02 12:26

but it works with internet verification,the problem is thet I will go with the Mac where there is no internet !

Cristi 2012-04-02 12:31

I"m shure that will solve this,just have patience everybody....I think

shizo22 2012-04-02 12:31

Fehler 201 Der angegebene CmStick () wurde nicht gefunden.
 
i running under Win7 x64 Reason installs x32

i have tried Reinstall Reason completly - No Effeckt
Using other USB-Port - No Effeckt
Firewall is off
The Authorizer is connected with Server but cannot find the Ignition Key

Here is the Log from CM-ControlCenter:

2012-04-02 10:24:07: Logging activated.
2012-04-02 10:24:07: CodeMeter for Windows (B4.30.485.503.32.150)
2012-04-02 10:24:07: Running on Microsoft Windows 7 Ultimate Edition, 64-bit Service Pack 1 (build 7601)
2012-04-02 10:24:07: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin
2012-04-02 10:24:07: Application Uptime: 00:30:09 up
2012-04-02 10:24:07: Found IP address: 192.xxx.xxx.xxx | 192.xxx.xxx.xxx | 127.0.0.1
2012-04-02 10:24:07: Used Communication Mode: TCP/IP.
2012-04-02 10:24:07: Used IP address: default address
2012-04-02 10:24:07: Used IP port: 22350
2012-04-02 10:24:07: Run as network server: no
2012-04-02 10:24:07: Run as system service: no
2012-04-02 10:24:07: Box Access: use direct access mode.
2012-04-02 10:48:13: Removable Device has been plugged IN/OUT!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:48:13: Removable Device has been plugged IN/OUT!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:48:13: Removable Device has been plugged IN/OUT!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:48:13: Removable Device state has been changed!
2012-04-02 10:53:03: Access from 127.0.0.1 to SubSystem (Handle 86)
2012-04-02 10:53:03: Using security library version (US) 4.30.485.500
2012-04-02 10:53:03: Handle 86 released
2012-04-02 10:53:10: Access from 127.0.0.1 to SubSystem (Handle 87)
2012-04-02 10:53:10: Handle 87 released
2012-04-02 10:53:11: Access from 127.0.0.1 to SubSystem (Handle 88)
2012-04-02 10:53:11: Handle 88 released
2012-04-02 10:53:11: Access from 127.0.0.1 to SubSystem (Handle 89)
2012-04-02 10:53:11: Handle 89 released
2012-04-02 10:53:12: Access from 127.0.0.1 to SubSystem (Handle 90)
2012-04-02 10:53:12: API Event WB0201 (BOX NOT FOUND) occurred (returned to caller)
2012-04-02 10:53:12: Handle 90 released
2012-04-02 10:53:12: Access from 127.0.0.1 to SubSystem (Handle 91)
2012-04-02 10:53:12: Handle 91 released
2012-04-02 10:53:12: Access from 127.0.0.1 to SubSystem (Handle 92)
2012-04-02 10:53:12: API Event WB0201 (BOX NOT FOUND) occurred (returned to caller)
2012-04-02 10:53:12: Handle 92 released
2012-04-02 10:53:12: Access from 127.0.0.1 to SubSystem (Handle 93)
2012-04-02 10:53:12: API Event WB0201 (BOX NOT FOUND) occurred (returned to caller)
2012-04-02 10:53:12: Handle 93 released
2012-04-02 10:53:12: Access from 127.0.0.1 to SubSystem (Handle 94)
2012-04-02 10:53:12: Handle 94 released
2012-04-02 12:11:38: Removable Device has been plugged IN/OUT!
2012-04-02 12:11:38: Removable Device state has been changed!
2012-04-02 12:11:38: Removable Device state has been changed!
2012-04-02 12:27:58: Removable Device has been plugged IN/OUT!
2012-04-02 12:27:58: Removable Device state has been changed!
2012-04-02 12:27:58: Removable Device state has been changed!
2012-04-02 12:27:58: Removable Device has been plugged IN/OUT!
2012-04-02 12:27:59: Error: Receiving TCP/IP requests (Err 0)!
2012-04-02 12:27:59: Error: Receiving TCP/IP requests (Err 0)!
2012-04-02 12:27:59: CmStick has been plugged in (currently found 1)!
2012-04-02 12:27:59: Removable Device state has been changed!
2012-04-02 12:27:59: Removable Device has been plugged IN/OUT!
2012-04-02 12:28:00: CmStick has been plugged in (currently found 1)!
2012-04-02 12:28:00: Removable Device state has been changed!

Cristi 2012-04-02 12:33

I will try latter

weatus 2012-04-02 12:47

I have EXACTLY the same issue, and the exact same specs.

milestone85 2012-04-02 13:07

exactly the same problem here....

BonezMcCoy 2012-04-02 13:29

Quote:

Originally Posted by cacibi (Post 1031552)
Just purchased Reason 6 and installed tonight. Cannot authorize the Ignition Key via the Authorizer and website. Have tried multiple times, have tried uninstalling the Codemeter software and re-installing must he KEXT3 as I real elsewhere on the forum. Works fine authorizing via the web. Running Lion 10.7.3

I have the software registered, it shows up in my account, Authorizer acknowledges that the key is present when it starts up. I click the Launch Browser button, click on Manage Licenses, it shows my Key and I click on Authorize. Wheel spins for awhile, then says "An unknown error has occurred."

No clue what to do.

Thanks

Quote:

Originally Posted by Cristi (Post 1031618)
I have the same problem until now at 12 o"clock

Contact support if you guys have already done the CM trick TO THE LETTER to no avail.


Quote:

Originally Posted by qhead (Post 1031619)
exactly the same problem here!
(but using windows 7)

Contact support.

Quote:

Originally Posted by shizo22 (Post 1031626)
i running under Win7 x64 Reason installs x32

i have tried Reinstall Reason completly - No Effeckt
Using other USB-Port - No Effeckt
Firewall is off
The Authorizer is connected with Server but cannot find the Ignition Key

Contact support.

Quote:

Originally Posted by weatus (Post 1031633)
I have EXACTLY the same issue, and the exact same specs.

Contact support.

Quote:

Originally Posted by milestone85 (Post 1031637)
exactly the same problem here....

Contact support. Link to Email Form at the bottom at the page:

http://www.propellerheads.se/company...=reasonsupport


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