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-   -   How long does it take the props to transfer a license? (https://www.propellerheads.se/forum/showthread.php?t=162213)

Heater 2012-06-20 18:30

How long does it take the props to transfer a license?
 
I bought a props refill off someone here and they submitted the transfer request yesterday.

How long does it normally take?

geiger167 2012-06-20 20:05

I'm waiting for a transfer request also so you're not the only one lol :)

Heater 2012-06-20 20:06

Quote:

Originally Posted by geiger167 (Post 1078876)
I'm waiting for a transfer request also so you're not the only one lol :)

How long have you been waiting?

BonezMcCoy 2012-06-20 20:50

In general it shouldn't take longer than 2-3 days, but with the recent launch of 6.5, the RE shop and all the support tickets, it might take a little longer. However, if the person transferring the licence has received confirmation, you can rest assure that the wheels are in motion.

Heater 2012-06-20 21:42

Quote:

Originally Posted by BonezMcCoy (Post 1078906)
In general it shouldn't take longer than 2-3 days, but with the recent launch of 6.5, the RE shop and all the support tickets, it might take a little longer. However, if the person transferring the licence has received confirmation, you can rest assure that the wheels are in motion.

Okay. As long as that. I'd hope it would be 24hrs or less. I guess I have a timeframe to work with.

Thanks.

penguinoid 2012-06-20 22:46

ya, when I did it the actual time from request to transfer was I think exactly in the 2-3 day range.

geiger167 2012-06-22 17:24

I'm still waiting, does the license transfer department work over the weekend, if not I'll just go back to Ableton as this is giving me the hump now.

KingEternal 2012-06-22 18:06

Quote:

Originally Posted by geiger167 (Post 1080950)
...if not I'll just go back to Ableton as this is giving me the hump now.

really? just because of some days??

geiger167 2012-06-22 18:08

No not really lol, as I said I have the hump but not that desperate lol, I just hate waiting about due to support issues, especially when there are rack extensions I want to buy lol :)

kaydigi 2012-06-22 19:06

Over 3 weeks for me.


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