Originally Posted by MayorMcCheese
reasoner498 - I surmise that the all orange Essentials logo is your new one. If so and you got Balance, you're gonna love it. Give the Essentials to some hot babe vocalist or maybe even a drummer.
If I find a hot babe vocalist, she can have any logo she wants! :)
But no, the new one is the orange/black Reason logo. My Essentials licenses are from the Balance (bought here), and last week I managed to get a great deal on a copy of Reason 3 ($100). Propellerhead helped me with a registration issue and upgraded me to Reason 6/6.5.
That's why I mention their generosity, because they could just tell customers "too bad" and make them pay for everything. My Propellerhead licenses were bought second-hand, and I'm receiving first-class customer support all the same.
And without naming names, the customer support rep that I've dealt with has been super helpful. I mean, stuff getting taken care of in hours
, not days or weeks. I wish I had some money in paypal to send a few eBeers along the way. :)
Let me also say this while I'm at it... another Propellerhead employee is a moderator on another forum that I visit, and I've even gotten technical support there... without asking. :)
So yeah, I felt like showing my appreciation. :)