Propellerhead Forum

Propellerhead Forum (https://www.propellerheads.se/forum/index.php)
-   General Forum (read only) (https://www.propellerheads.se/forum/forumdisplay.php?f=3)
-   -   Reason Crashing when i try to export... help!!!! (https://www.propellerheads.se/forum/showthread.php?t=166510)

NeoTempus 2012-08-31 17:08

Reason Crashing when i try to export... help!!!!
 
so i jump on to reason one day, work on a record, try to export it crashes.... ( now i recently recorved files from an old hard drive on to a brand new hard drive but i doubt that has anything to do with my problem.) i opened a new session and just tried exporting with no audio or work done... crashed, i tried closing all programs restart my computer..... crashed... so, i know that there is soemthing very wrong.. i need help... im running a i7 2Ghz, 8gigs ram, on OSX 10.7.4, i ve got protools installed. and thats bout it.. i recently downloaded a malware program ( just saying ) and yeah... i dont know what to do i havent tried re installing reason. and im on reason 6.5.1 any help would be greatly appreciated.

MattiasHG 2012-08-31 17:09

Quote:

Originally Posted by NeoTempus (Post 1126437)
so i jump on to reason one day, work on a record, try to export it crashes.... ( now i recently recorved files from an old hard drive on to a brand new hard drive but i doubt that has anything to do with my problem.) i opened a new session and just tried exporting with no audio or work done... crashed, i tried closing all programs restart my computer..... crashed... so, i know that there is soemthing very wrong.. i need help... im running a i7 2Ghz, 8gigs ram, on OSX 10.7.4, i ve got protools installed. and thats bout it.. i recently downloaded a malware program ( just saying ) and yeah... i dont know what to do i havent tried re installing reason. and im on reason 6.5.1 any help would be greatly appreciated.

Please get in touch with support. We're not here during the weekend but the sooner you get in a thorough report to us, the sooner we can follow up.

Hope we can look at this ASAP!

NeoTempus 2012-08-31 17:14

i did get in touch with you i sent a detail report to emaill support.


All times are GMT +2. The time now is 18:13.