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-   -   Locked Account - Forgetting to close PC before starting on MAC! (https://www.propellerheads.se/forum/showthread.php?t=166628)

krzone 2012-09-02 13:12

Locked Account - Forgetting to close PC before starting on MAC!
 
How annoying is log in auth system!!!

I keep forgetting to close my session downstairs before opening it upstairs and visa versa.

I'm now locked out and can't finish a project today.

Maybe thats why i find myself using version 5 for some projects (6.5 auth system is a pain in the ass and just to big to manage on screen)

Rant over grrrr

Has anyone else done this?

How long does it take the guys to respond and fix?

OMOMs 2012-09-02 14:25

Hey there
That happened to me aswell two years ago...
it actually happened twice. They sent me an email, saying the Eula stated clearly that its forbidden to have two instances of reason open at the same time. The emailing back and forth was only a matter of thirty minutes or so...
I think they said that if that happened a third time, they would lock my account.
You shold make sure this doesn't happen too often. You know Propellerheads are quite careful with their licenses and who uses them.
good luck with that
f

EnochLight 2012-09-02 15:27

Quote:

Originally Posted by krzone (Post 1127939)
How annoying is log in auth system!!!

I keep forgetting to close my session downstairs before opening it upstairs and visa versa.

I'm now locked out and can't finish a project today.

Maybe thats why i find myself using version 5 for some projects (6.5 auth system is a pain in the ass and just to big to manage on screen)

Rant over grrrr

Has anyone else done this?

How long does it take the guys to respond and fix?

You were warned multiple times - via email - no doubt. It's happened to me a few times. Sucks but, them's the rules.

You have to contact support and plead your case. Good luck!

danny_f 2012-09-02 18:28

I know I have a mac and pc on the home network, and usually leave Reason open for quick access

n0ahg 2012-09-02 18:38

If you need two copies open at once then you need two licenses.


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