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-   -   Removing License from Balance not in possession any longer (https://www.propellerheads.se/forum/showthread.php?t=170578)

fade177 2012-11-08 19:53

Removing License from Balance not in possession any longer
 
Hey everyone,

Recently I had to send my Balance back to my retailer to have it repaired. They ended up sending me a brand new one because it was under warranty. The problem is that I can't remove the license from the Balance no longer in my possession to put it onto the new Balance.

I've already email Propellerhead's support and am waiting a response. However, if any of you have any ideas for me in the meantime, I'd love to hear them.

Lastly, just wanted to say for anyone who might have to send their Balance in for a repair. Remove your licenses before hand, it'll make a big difference.

Kyle

n0ahg 2012-11-08 20:18

Only support can help you in this instance as with any ignition key

fade177 2012-11-09 00:26

Thought so, thanks!

gwynebiau 2012-11-09 07:10

You can always use internet verification until your Balance problem is resolved though! Just start Reason and select that option from he menu it brings up. :)

fade177 2012-11-15 04:16

Thanks, I actually have an ignition key as well so I'm using both currently although I plan on selling the ignition key and a copy of Reason Essentials soon and can't do it until I get this Balance thing figured out.


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