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-   -   Rack Extensions in shop not available with registered Reason 6.5 ... (https://www.propellerheads.se/forum/showthread.php?t=170794)

zippymusic 2012-11-12 11:05

Rack Extensions in shop not available with registered Reason 6.5 ...
 
Hi There,

I cant buy Rack Extensions. The shop tells me "not available" ... I have my copy of Reason 6.5 registered on my account ... what´s wrong ?

Best,

Zip.

BonezMcCoy 2012-11-12 11:06

Quote:

Originally Posted by zippymusic (Post 1175866)
Hi There,

I cant buy Rack Extensions. The shop tells me "not available" ... I have my copy of Reason 6.5 registered on my account ... what´s wrong ?

Best,

Zip.

Not this account. Your account only shows ReCycle and Adapted. If you've registered Reason 6.5 to a different account, you should use it to buy/try REs.

zippymusic 2012-11-12 11:15

Nope. My account shows "Reason 6.5" as well ... I only have this one ... For some reason the graphics are not updated under my forum´s name ?!

BonezMcCoy 2012-11-12 11:36

Quote:

Originally Posted by zippymusic (Post 1175869)
Nope. My account shows "Reason 6.5" as well ... I only have this one ... For some reason the graphics are not updated under my forum´s name ?!

Strange. Well, if you've bought it today through this site, it should be updated very soon. If you registered a while ago, then you should contact support about your RE shop problem.

Edit: just to confirm, when you click here you see your R6.5 licence number (RSN650 etc)?

https://www.propellerheads.se/prodReg/

VillaNDubstep 2012-11-12 13:42

Reason seems to be on your icons now so should work

MattiasHG 2012-11-12 14:00

Shouldn't be any problems on our side from what I can see. What EXACTLY is happening? What error message are you getting and when?

zippymusic 2012-11-12 14:26

Yep. It´s there. Maybe it took a while to update in the database ? Don´t know ... Now everything´s in place. Thanks for replying !


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