Powered USB hub?
Do you know if there's been any change in the Props policy on using USB hubs?
I've got an ongoing problem with the USB ports/drivers in my laptop which, incidentally, was bought to replace my main music PC for running Reason 6, and I'm still getting DPC latency issues with Balance.
I can't afford to replace the laptop or the desktop and Acer are offering to "look at the problem" but I really don't think they'll find anything that they'll call a problem.
Balance suffers from terrible drop-outs when connected to any of the USB ports and my Novation Impulse 49 controller isn't properly recognised by two of the three USB ports.
I think my only hope is to get a powered hub that'll provide the quality of connection that Balance and the Impulse need.
Thanks in advance.
Props don't have a policy, it is recommended any audio interface is connected directly to the root hub and not via an external hub... powered or not.
You know what I mean.
The lovely support peeps are very specific about not using a hub but I can't get a good enough signal on two of the three ports in my laptop and unless I use the one good port for my
Impulse controller, it isn't even recognised by Automap and Reason doesn't pick it up properly.
like most laptops they build sometimes I usb port up front that work and then the others are hubs !
your laptop is a Acer well no wonder you got screwed man ! sometimes desktop pc does that !
open device manager (somewhere in control panel, depends on your OS and which view mode you have set).
click on Universal Serial Bus controllers
right-click on the root hub(s) and select properties
select the power management tab and make sure there's nothing set that could stop power - usually means uncheck all boxes
then goto Power Options (somewhere in control panel) and set the option for highest performance - especially if you are running laptop using battery.
laptops vary, and have all sorts of power management things built in to help save/extend battery power, it's possible yours is cutting power to usb ports so you can run longer without plugging in.
you can also try updating the usb device drivers...right-click on root hub and select update drivers.
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