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-   -   what is the email for black and orange revolt cv processor please? (https://www.propellerheads.se/forum/showthread.php?t=176634)

littlejam 2013-02-22 06:50

what is the email for black and orange revolt cv processor please?
 
hello, i can't seem to wrap my head around black and orange's revolt cv processor. i've watched the 12 minute long demo (which has no narration) (and not much live sound) video and it seems to be the only one online anywhere, and the manual is even more dense than peff's powertools for reason 3.o with reagrds to cv routing...i can't find their support email on their website either...

if anyone has any ideas/tips/instructions on using revolt cv processor i'd be glad to hear...i was trying to hook it up to a rex drum machine and another instance with an nn19 with a female chorus...i couldn't really get anything going...thanks, j

BonezMcCoy 2013-02-22 07:38

Quote:

Originally Posted by littlejam (Post 1242570)
hello, i can't seem to wrap my head around black and orange's revolt cv processor. i've watched the 12 minute long demo (which has no narration) (and not much live sound) video and it seems to be the only one online anywhere, and the manual is even more dense than peff's powertools for reason 3.o with reagrds to cv routing...i can't find their support email on their website either...

if anyone has any ideas/tips/instructions on using revolt cv processor i'd be glad to hear...i was trying to hook it up to a rex drum machine and another instance with an nn19 with a female chorus...i couldn't really get anything going...thanks, j

Support>Email support

http://www.black-and-orange.com/re/revolt.html

littlejam 2013-02-22 07:46

hello, i tried that and my computer "isn't set up to contact client" or some other mumbojumbo which is why i was hoping someone had the actual support email address
thanks, j

MayorMcCheese 2013-02-22 07:52

Quote:

Originally Posted by littlejam (Post 1242576)
... i was hoping someone had the actual support email address...

This is what's on the Black & Orange website:

Support
Help us help you!
When contacting support, please provide as much information about your problem as you can. What operating system are you on? What version of Reason? What version of the Rack Extension you're having problems with do you have (you can see the version number in the Authorizer application)? Please describe the steps that lead up to your problem. Can you replicate the issue consistently? We'll do our best to help you as quickly as possible, and the more information you provide, the quicker that can be.
support@black-and-orange.com

littlejam 2013-02-22 08:00

hello, thanks a ton! i just double checked and when i click on email support it states 'default web client not installed' or something like that. you are the best...

if you or anyone has any guidance in using it that would be a big help as well
if only i was a math teacher and not an ela teacher i might be fairing better...

have a great day, j

BonezMcCoy 2013-02-22 08:05

Quote:

Originally Posted by littlejam (Post 1242581)
hello, thanks a ton! i just double checked and when i click on email support it states 'default web client not installed' or something like that. you are the best...

if you or anyone has any guidance in using it that would be a big help as well
if only i was a math teacher and not an ela teacher i might be fairing better...

have a great day, j

If you right click on links like that you should be able to copy the email address. Another option is to use an email application like Mail (Mac) or the equivalent on Windows, called Outlook, I guess.

MayorMcCheese 2013-02-22 08:14

Quote:

Originally Posted by littlejam (Post 1242581)
hello, thanks a ton!... any guidance in using it that would be a big help...

Sure, glad to help but Doc is the one who opened the door. I’m not a CV fanatic and so I’ve got no idea what this thing does, but it looks so cool that I glanced at the Product Manual linked on the Black & Orange website. Oh man, now I’ve got a massive headache.

littlejam 2013-02-22 08:21

hello, i'm glad it's not just me who has a headache after checking out the manual...

who is Doc and what door is opened?

i'm going to email techsupport tomorrow and ask for more instructions, thanks, j

BonezMcCoy 2013-02-22 08:24

Quote:

Originally Posted by littlejam (Post 1242587)
hello, i'm glad it's not just me who has a headache after checking out the manual...

who is Doc and what door is opened?

i'm going to email techsupport tomorrow and ask for more instructions, thanks, j

I am a doctor, Jim, not a... ah you name it! :D

http://randomoverload.net/wp-content...doctor.jpg.jpg

MayorMcCheese 2013-02-22 08:32

Quote:

Originally Posted by littlejam (Post 1242587)
... who is Doc and what door is opened? ...

Doc is BonezMcCoy (i.e., the Star Trek dude in disguise) and he posted the website link above (i.e. the door). Come to think of it, Bonez has been known to Control his Voltages with Reason at times, or vice versa -

http://dl.dropbox.com/u/6247344/BONE...EASON%209!.jpg

.................................................. ......... DOC MCCOY JAMMING DOWN WITH REASON 9 !!


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