Originally Posted by GEEGIO
So let me get this straight - Balance will not work with my USB 3 ports? The lights come on the unit, steady not blinking, but I'm hearing nothing out of any of my 4 USB 3 ports. I don't have USB 2 ports on this laptop.
This is crazy upsetting news if true.
Is there nothing I can do?
Sorry to say, Balance is not compatible with some PC USB3 chips. We have reports of it working with the new MacBook Pros with USB3 though so it's just the specific chip that's been used in most PCs so far I assume.
I'm no expert on this but we're aware of the issue and hopefully it can be fixed in the future.