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  #10  
Old 2012-11-17, 18:05
barreauc barreauc is offline
 
Join Date: Oct 2012
Posts: 8
After looking and researching I think I know what the problem is. The product was sold in stores as upgrade essentials, adapted and limited factory because the labeling says so (see attached photograph). However, when you open it and register it only possible for adapted and limited (I have essentials)
*** If that's the problem, I would know how to fix it. I hope soon to make contact with the company. Greetings and thanks for your help.