balance not recognized
Long story short...
Windows 7. Purchased 6.0, upgraded to 6.5.
Purchased Balance w/essentials, upgraded.
Essentials recognizes Balance, 6.5 does not. Both license show on ignition key and Balance. Have tried uninstalling and re-installing. Right now, have essentials and 6.0 uninstalled.
Balance not recognized by 6.5 even though it shows in control panel as available driver.
Need suggestions, would much rather be making music that stuffing software!
Thanks in advance.