Originally Posted by twiley
Anyone here fighting with the Balance? For supposedly being so simple to use I'm really having a hard time getting it to work. I've been running around the Reason help files and trying to do searches on propellerhead and google and can't find any good troubleshooting info. I've been trying to find some Balance specific documentation so I can troubleshoot myself without dealing with a dozen email exchanges from support. The lack of information is really frustrating.
I have the Balance all setup with Reason and the ASIO driver doesn't really work at all. I havn't been able to hear anything more that a second or so of sound from the Balance. I'm starting to get mad and going from the "what am I doing wrong" to "what's wrong with this device."
I have also been having issues. I can ONLY hear things in Reason [Essentials] but cannot use Balance stand-alone at all.
Anyways, did you check:
1. the computer's own internal ASIO settings, are they set properly?
2. the "Mute/Direct Monitoring" button on Balance
3. create an audio track; the external audio sources aren't working either?