Balance channel level issue
Just bought Propellerhead Balance to use as a recording interface for my studio PC (Win7). I'm not using Reason. I have installed the latest driver (1.1.0).
Everything works like a charm, except that I get a signal into the computer, even when the channel level buttons are turned all the way down. (And no, I'm not talking about Direct Monitoring.) This happens regardless of whether I'm using mic or guitar. The signal gets louder if twist the button, but again, I can never get it to zero.
Am I doing something wrong, or is there a hardware problem?
Thanks in advance!