Propellerhead Software
  #1  
Old 2010-04-28, 07:55
alexleonard's Avatar
alexleonard alexleonard is offline
 
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Record 1.0.1 Download Size

Hey there,

I was very pleased to see a Propellerheads post in my RSS reader this morning announcing 1.0.1. On arriving into the office I instantly opened the full post and was about to click download when I saw;

Download Record
Windows, 1.1Gb

1.1Gb? Seriously? What's the story? What could possibly be the logic behind requiring a complete download of a 1.1Gb file? Not even from the point of view of hassle to your end-users but surely your bandwidth costs must be insane? I find it impossible to believe that it was out of the question to offer a smaller download. The last Reason update was 153Mb, and if memory serves me right, previous Reason updates were of a similar small size.

Whilst obviously net access has improved a lot in the last few years, and download speeds are better across the board. However I'm currently located in Cambodia where net isn't exactly great. For me to download this with any comfort of it succeeding I'll be asking my business partner in Ireland to download it to our home server to which I will then connect over SFTP and download from there to ensure the ability to resume.

Don't get me wrong, I absolutely and totally love your software. I think Record is an excellent progression and I have been using it exclusively for recent production of new tracks. It would take a lot more than a large download to vex me. I'm just baffled as to why?

I recently downloaded a ProTools LE 8.0.3 update. It was 943Mb. That also baffled me immensely. Cubase patches tend to be between 50 and 150Mb. I consider a patch release as something like 1.0.x+1, and it makes sense to me that such a patch would be replacing the .exe and some related programme files.

Anyway, it's a bit of a long rambling rant there. Have no fear, I still love your products, this just surprised me!

Cheers,

Alex
  #2  
Old 2010-04-28, 08:05
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alexleonard alexleonard is offline
 
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And you totally should be offering this as a torrent (seeing as it's an open download to anyone). That could save you an immense ammount in bandwidth costs!
  #3  
Old 2010-04-28, 08:18
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Notacet Notacet is offline
 
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it's 1.1GB because it's the full software size. they don't have patching implemented yet I guess, so they make you download the whole thing. Also, "check for updates" doesn't work within the Record, it says no updates.
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  #4  
Old 2010-04-28, 08:33
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alexleonard alexleonard is offline
 
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I guess they don't have patching implemented. It just surprises me that they don't. I'm awaiting the waking up of my business partner so he can start downloading to our home server and then I'll get downloading to Cambodia.
  #5  
Old 2010-04-28, 14:34
nites nites is offline
 
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Yes its a complete download. Not a patcher/updater/installer.
  #6  
Old 2010-04-28, 14:40
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phasys phasys is offline
 
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The things that people come up with to complain about...
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  #7  
Old 2010-04-28, 17:15
digifxsolutions digifxsolutions is offline
 
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The complaint is totally justified - a software development company should not issue such huge updates dependant on every individual component part before it will unzip and install correctly. They could, after all, just issue the new updated files for separate download and it is curious and counter-productive not to do so. I have a BT broadband connection in the UK which is not always stable for some reason - I have downloaded the Record 1.01 update several times through various connections and still it fails to unzip and install correctly. Propellerhead are being unfair to their long-standing customers and I have been one since Reason v.1.0.
Regards,
Keith
  #8  
Old 2010-04-29, 03:16
nites nites is offline
 
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Quote:
Originally Posted by phasys View Post
The things that people come up with to complain about...
Its not a minor issue for other people. They are people with very slow internet connections out there. In some countries the internet is so slow it would take all day to download 1Gig. And if my only access to the internet was a 3G dongle I wouldn't even bother. The advantage of Record for them is that its a boxed DVD product. But I'm sure they are technical reasons why Propellerheads decided not to use a patcher.

Last edited by nites; 2010-04-29 at 03:20.
  #9  
Old 2010-05-29, 09:02
mullman99 mullman99 is offline
 
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Quote:
Originally Posted by Notacet View Post
it's 1.1GB because it's the full software size. they don't have patching implemented yet I guess, so they make you download the whole thing. Also, "check for updates" doesn't work within the Record, it says no updates.
Though I saw it initially from the email, I went into Record, Check for Updates, and told me the upgrade was available and took me to the download page.

Michael
  #10  
Old 2010-05-29, 09:04
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alexleonard alexleonard is offline
 
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Didn't even spot the check for updates - email will always get my attention first
 

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