Propellerhead Software
  #1  
Old 2012-09-11, 13:25
ePLURbus ePLURbus is offline
 
Join Date: Oct 2004
Posts: 112
Question POLY 6 troubles

i updated the polysix last week and now when i boot up reason it's treating it as if it's a trial. i tried deleting it and reinstalling it but it's still doing it. my licenses are on my balance ai.

Has any1 had an issue with any of the REs like this and how did you go about getting it resolved?

tech support wasn't much help but i don't think it was any1 from propellerhead, i think it was someone at line 6 here in the states.
  #2  
Old 2012-09-11, 13:40
paulred67's Avatar
paulred67 paulred67 is offline
 
Join Date: Jul 2008
Posts: 136
Have you tried to "manage your RE licences" on your account on PH website? It might help.
I've had no troubles after updating Poly6.
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  #3  
Old 2012-09-11, 13:51
tonalaxis's Avatar
tonalaxis tonalaxis is offline
 
Join Date: Feb 2005
Posts: 1,512
Go to your account page, select 'download all' then 'manage licences' to write your licence to your key/balance.
 

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