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  #1  
Old 2012-09-30, 11:59
Brookfield67 Brookfield67 is offline
 
Join Date: Oct 2009
Posts: 19
Going round in circles on the 1.5 Update

Hi, just loaded and registered Essentials (with key). I downloaded the update to 1.5 and now it doesn't see my registration key? I check the FAQ but nothing seems to work. I want to download Pulsar today before the free offer closes tomorrow but it won't let me untill I have updated the registration key. I can't update the registration key because it says it doens't see it? Anyone please.

Cheers

Paul
  #2  
Old 2012-09-30, 13:12
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Did you click the massive 'Get your free update here!' banner at the top of the download page? https://www.propellerheads.se/download/
  #3  
Old 2012-09-30, 14:35
Brookfield67 Brookfield67 is offline
 
Join Date: Oct 2009
Posts: 19
Hi, Yes I did. I downloaded the upgrade and my version is now at 1.5 but, I can't update the registration key because it says it doens't see it? The FAQ doesn't seem to help.
  #4  
Old 2012-09-30, 14:45
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Did you check Making sure your account page can find your Ignition Key in the support section?
  #5  
Old 2012-09-30, 16:36
Brookfield67 Brookfield67 is offline
 
Join Date: Oct 2009
Posts: 19
Yea but I can't seem to get to that page? I get the follwing:

here is no Propellerhead Ignition Key connected to your computer right now.Do you have a Propellerhead Ignition Key? If you do, you can insert it now and reload this page. If it doesn't show up right away, try to reload again in a few seconds.
If the key is inserted but not yet detected, just wait a few seconds and then reload this page.


Like I said, I just seem to go round in circles?
 

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