Propellerhead Software
  #1  
Old 2012-11-11, 11:51
stfual's Avatar
stfual stfual is offline
 
Join Date: May 2004
Posts: 99
New release - Download problems again.

Ive tried both the logged in download link and the open link on the downloads page and the big and small files multiple times and days. I get to somewhere between 60 and 300MB before it says the download has completed with a corrupt zip file. I have tried two different machines and 3 browsers. Propellerhead is the only site where i have this problem. Typically a week or two after the new release I can get the download but its irritating and bandwidth wasting (i have a bandwidth cap where i have to pay more).

Is there a caching server somewhere that has incomplete files initially ? Can the file be put on an ftp site ? Can the Props just issue patches for bugs instead of reloading everything ?

Last time I gave up on DSL and used my mobile phone (which worked) but with 4G plans everyone is introducing data caps of 2GB and a 1GB file for bug fixes is nuts.
  #2  
Old 2012-11-11, 12:02
gwynebiau's Avatar
gwynebiau gwynebiau is offline
 
Join Date: Jan 2003
Posts: 2,373
It sounds like a problem with your connection, so I think the best thing you can do is to either take your computer somewhere with internet access, or download the file and put it on a USB drive or DVD or something to bring home.

If you have access to another computer, maybe a server running Linux or something similar, you can probably use wget or another program to download the file to that server and then grab it from there. If your problem is just with keeping your connection to this site then that might fix it. If you don't successfully download large files from other places though, it's possible that it's a larger problem with your internet connection.
  #3  
Old 2012-11-11, 12:14
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Quote:
Originally Posted by cdxp View Post
Last time I gave up on DSL and used my mobile phone (which worked) but with 4G plans everyone is introducing data caps of 2GB and a 1GB file for bug fixes is nuts.
This points to an issue is with your DSL connection and not props so your best bet would be to contact your ISP as they may be incorrectly caching or providing a connect via a proxy server.

You could try changing the protocol on the download link to https to try to bypass whatever your ISP is doing.

Also, torrent downloads are available here https://www.propellerheads.se/download/reason/

Last edited by n0ahg; 2012-11-11 at 12:17.
  #4  
Old 2012-11-11, 12:34
gwynebiau's Avatar
gwynebiau gwynebiau is offline
 
Join Date: Jan 2003
Posts: 2,373
Good idea. A torrent download can be recovered if you're disconnected, and the file should be verified and fixed by your bit torrent client if there is a problem with your copy.
  #5  
Old 2012-11-11, 20:13
moneykube's Avatar
moneykube moneykube is offline
 
Join Date: Oct 2005
Posts: 1,437
absolutely no DSL problems here
  #6  
Old 2013-03-21, 21:26
Jchop76 Jchop76 is offline
 
Join Date: Feb 2013
Posts: 100
Quote:
Originally Posted by cdxp View Post
Ive tried both the logged in download link and the open link on the downloads page and the big and small files multiple times and days. I get to somewhere between 60 and 300MB before it says the download has completed with a corrupt zip file. I have tried two different machines and 3 browsers. Propellerhead is the only site where i have this problem. Typically a week or two after the new release I can get the download but its irritating and bandwidth wasting (i have a bandwidth cap where i have to pay more).

Is there a caching server somewhere that has incomplete files initially ? Can the file be put on an ftp site ? Can the Props just issue patches for bugs instead of reloading everything ?

Last time I gave up on DSL and used my mobile phone (which worked) but with 4G plans everyone is introducing data caps of 2GB and a 1GB file for bug fixes is nuts.


I am having exactly the same problem been trying to download since last evening and it's doing the same thing to me. what is the fix for this? I paid for Reason 6.5.3 and can not even use it??? please help!! I sent a support ticket but have not heard anything back .
  #7  
Old 2013-03-21, 22:16
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Quote:
Originally Posted by Jchop76 View Post
I am having exactly the same problem been trying to download since last evening and it's doing the same thing to me. what is the fix for this? I paid for Reason 6.5.3 and can not even use it??? please help!! I sent a support ticket but have not heard anything back .
If you have an unstable net connection you could try the torrent downloads on this page https://www.propellerheads.se/download/reason/ as suggested in post #3
  #8  
Old 2013-03-21, 22:23
Jchop76 Jchop76 is offline
 
Join Date: Feb 2013
Posts: 100
Quote:
Originally Posted by n0ahg View Post
If you have an unstable net connection you could try the torrent downloads on this page https://www.propellerheads.se/download/reason/ as suggested in post #3


I'm trying again and it's currently at 712mg out of 3.3gb still says four hours left.

if it fails this time I will try the torrent. I tried the torrent earlier but I had problems finding seeds, and it was saying it would tak 4 days to download. What gives here???? what a pain!!! I wondering now if I should have spent $169 for this.. This was suppose to be easy as claimed by propellerhead. I've never had this much trouble before with downloading loading audio programs ect...
  #9  
Old 2013-03-21, 23:15
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
I just downloaded the Reason 6 sound banks and had no issues. Make sure you do not use a download manager!
  #10  
Old 2013-03-22, 00:57
Jchop76 Jchop76 is offline
 
Join Date: Feb 2013
Posts: 100
Quote:
Originally Posted by n0ahg View Post
I just downloaded the Reason 6 sound banks and had no issues. Make sure you do not use a download manager!
what are you using? chrome, explorer, firefox?
 

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