Propellerhead Software
  #1  
Old 2012-11-28, 00:38
butchville butchville is offline
 
Join Date: Nov 2012
Posts: 4
media problem

please help im on with a cracking tune , then all of a sudden a blue screen came up on my pc and crashed , now i cant open my song file . i get error message saying , the operation could not be completed to to a media related problem .. please help anyone ,,

cheers
  #2  
Old 2012-11-28, 11:45
butchville butchville is offline
 
Join Date: Nov 2012
Posts: 4
Come on people . Please help ..
  #3  
Old 2012-11-28, 14:53
jengstrom jengstrom is online now
Propellerhead
 
Join Date: Jan 2005
Posts: 926
Does it continue to crash with a Windows blue screen?
If so, you may have a hardware issue that you should investigate.

If Windows only crashed once, while you had a document open in Reason, and the document file is now corrupt, then the document data is probably gone.

If the document was something really important, you can send it as a support case and we can try to repair the file. This will only work if the document was corrupted by a bug in Reason, or if you are very lucky. If there are zeroed out sections or any garbage in the file, it can't be saved.
  #4  
Old 2012-11-28, 16:25
butchville butchville is offline
 
Join Date: Nov 2012
Posts: 4
Thanks for getting back . It seems to be connected with my midi keyboard . Last night while i was working on my track . My midi keyboard stopped working . So i turned the keyboard off and on again . Causing a blue screen to come up . Then i could not open the saved reason file
but the trigger seems to be the midi keyboard . If i turn it off and back on again sometimes not everytime it causes reason to crash and blue screen and pc reboots . But this is the first time i have not been able to open a reason file . Im now very wary of producing more incase i lose more stuff as it takes ages to get a good track right .. Many thanks ...
  #5  
Old 2012-11-28, 17:32
rVOLT's Avatar
rVOLT rVOLT is offline
 
Join Date: Jun 2003
Posts: 666
So I've figured it out...

You're not using a mac are you?


I need 99 bucks for this diagnosis.


Try using your onboard USB if you're not.

I think you have conflicting drivers.

Go into your device manager from control panel and see if any yellow exclamations pop up.
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  #6  
Old 2012-11-28, 20:24
butchville butchville is offline
 
Join Date: Nov 2012
Posts: 4
Hi mate . I am not using mac . And its a u.s.b midi keyboard and it plugs into my tower .
 

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