Propellerhead Software
  #1  
Old 2012-12-02, 00:25
Buckfastest Buckfastest is offline
 
Join Date: May 2009
Posts: 1
Lost Ignition Key

Was playing a gig in Belgium and came home without my Ignition Key. How much does it cost for a new one and what process do I need to go through to get it?
  #2  
Old 2012-12-02, 00:29
koma7's Avatar
koma7 koma7 is online now
 
Join Date: May 2012
Posts: 1,214
https://www.propellerheads.se/shop/i...70016&Cat=4500
__________________
██ Electro-acousmatic organiser of sound. # |[ Eigengrau ]|
██ Post-industrial destroyer of form. # |[ Yin Yang Vikings ]|
██ Other Links # |[ Blog ]| # |[ Facebook ]| #
  #3  
Old 2012-12-02, 00:37
joeyluck's Avatar
joeyluck joeyluck is offline
 
Join Date: Mar 2011
Posts: 3,542
Quote:
Originally Posted by koma7 View Post
This suggests "as a spare key" as well. Like a credit card, I myself would want the original canceled so as nobody else could use my key when they find it... How does that work?
  #4  
Old 2012-12-02, 00:40
koma7's Avatar
koma7 koma7 is online now
 
Join Date: May 2012
Posts: 1,214
I did think that you could remove your license from your key from your account settings but just checked and it seems you would need your ignition key to do that, so support would be best to contact to have it cancelled.
__________________
██ Electro-acousmatic organiser of sound. # |[ Eigengrau ]|
██ Post-industrial destroyer of form. # |[ Yin Yang Vikings ]|
██ Other Links # |[ Blog ]| # |[ Facebook ]| #
  #5  
Old 2012-12-02, 00:35
joeyluck's Avatar
joeyluck joeyluck is offline
 
Join Date: Mar 2011
Posts: 3,542
I think you contact customer support to order a new one. I assume they will cancel the old one for you (quite naturally, as you can't have two ignition keys holding the same license).
  #6  
Old 2012-12-02, 17:25
davidallenherrick davidallenherrick is offline
 
Join Date: Aug 2012
Posts: 36
I believe PH will mark your IK as lost as long as you can prove it's yours. I had a simular problem with a Balance unit gone bad and couldn't remove the licence from it and sent the bad unit back to the store. When I recieved my new balance I couldn't write my license to it because it was written to another balance. Long story short They had to give me new license numbers for all my products so I could write these to my new balance. Also RE's are a little different there licenses can't be changed, They are working on this. In your case 1)PH marks your key Lost 2) PH replaces all your licenses 3) You write all your new licenses to your new key. Hope this helps.
  #7  
Old 2012-12-02, 18:02
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Order new ignition key as linked above
Contact support to deauthorise you lost ignition key (no need for new licenses)
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ignition key ... ignition ... ignite .... nothing!!!!!!! marcustoni Phead User Forum (read only) 35 2013-03-09 22:09
I'm officially one of them....I lost my Ignition Key StormCanada Phead User Forum (read only) 46 2012-09-19 20:01
Ignition Key lost. albizu Phead User Forum (read only) 3 2012-08-20 19:38
lost ignition key zentiyo General Forum (read only) 1 2012-02-03 15:43
Lost My Ignition Key jjraskew0792 Phead User Forum (read only) 2 2011-11-23 19:32


All times are GMT +2. The time now is 09:31.