Propellerhead Software
  #1  
Old 2013-01-12, 05:49
danielerbach
Guest
 
Posts: n/a
Can't remember my old username

Hey everybody, so its been about a year since I've used Reason, & now I can't remember my old username, so I made a new one (this one). But I already registered my software on my old username, & it wont let me register again on this username (which is totally understandable). I've thought & thought & thought & I cant seem to wrap my head around this problem.... I can't re-register my software because its already registered on a username I can't remember! Somebody please help me, I don't know what to do
  #2  
Old 2013-01-12, 05:59
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Contact support, give them as much info as possible (email, photo of authorisation card, etc) and they should get back to you within a couple of working days

Last edited by n0ahg; 2013-01-13 at 00:09.
  #3  
Old 2013-01-12, 18:40
3rdFloorSound's Avatar
3rdFloorSound 3rdFloorSound is offline
 
Join Date: Aug 2010
Posts: 10,762
Another thought is to try each of your email addresses here: https://www.propellerheads.se/userRe...=password_help and you'll receive mail at one of them with the correct info.
__________________
  #4  
Old 2013-01-12, 21:29
rVOLT's Avatar
rVOLT rVOLT is offline
 
Join Date: Jun 2003
Posts: 666
Quote:
Originally Posted by 3rdFloorSound View Post
Another thought is to try each of your email addresses here: https://www.propellerheads.se/userRe...=password_help and you'll receive mail at one of them with the correct info.
The account i have here is dated 2003, but I too have a previous account from when I purchased Reason 1 at release... I don't remember what email I had or anything at the time. I wish there was a member directory public. It sure would be nice to be a little more O.G. than 2003 =) LOL
__________________
http://www.soundcloud.com/rvolt
  #5  
Old 2013-01-12, 22:48
3rdFloorSound's Avatar
3rdFloorSound 3rdFloorSound is offline
 
Join Date: Aug 2010
Posts: 10,762
Quote:
Originally Posted by rvolt View Post
The account i have here is dated 2003, but I too have a previous account from when I purchased Reason 1 at release... I don't remember what email I had or anything at the time. I wish there was a member directory public. It sure would be nice to be a little more O.G. than 2003 =) LOL
Oh damn, I've had the same three since around 2000, only addition is the free one that came with the hosting package for my site. Course, not generally using web mail is helpful
__________________
  #6  
Old 2013-01-13, 00:12
PsyTale's Avatar
PsyTale PsyTale is offline
 
Join Date: Aug 2009
Posts: 801
Quote:
Originally Posted by rvolt View Post
The account i have here is dated 2003, but I too have a previous account from when I purchased Reason 1 at release... I don't remember what email I had or anything at the time. I wish there was a member directory public. It sure would be nice to be a little more O.G. than 2003 =) LOL
Hehe, my previous acc was from 2003/4 I asked support to transfer the res and licenses from my new account to my old one. So they tell me it's easier just to rename the new account. So I'm like ok, but the they didn't want to change the join date back to the original psytale join date. So shit happens I guess !
  #7  
Old 2013-01-13, 00:17
3rdFloorSound's Avatar
3rdFloorSound 3rdFloorSound is offline
 
Join Date: Aug 2010
Posts: 10,762
Ah that's too bad, now there's no way to search for your old posts, because they'd come up as "guest," "posts: N/A
__________________
  #8  
Old 2013-01-12, 23:00
Grumbleweed's Avatar
Grumbleweed Grumbleweed is offline
 
Join Date: Jul 2005
Posts: 6,265
Quote:
Originally Posted by n0ahg View Post
Contact support, give them as much info as possible (email, photo of authorisation card, etc) and they should get back to you next within a couple of working days
You should never suggest that support will deal with something that quick .

Grum.
__________________
Soundcloud Soundclick Bandcamp DeadSpace
Reason 7, Sonar X3e Producer, Balance, Chillblast built desktop PC with an i7 3770K (@4.2 Ghz), 8 Gig RAM, Windows 8.1 Pro 64 bit.
  #9  
Old 2013-01-13, 00:10
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Quote:
Originally Posted by Grumbleweed View Post
You should never suggest that support will deal with something that quick .

Grum.
I changed '... will get back to you' to '... should get back to you'! :->
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Change Of Username Question ... d0nn General Forum (read only) 22 2012-02-05 18:46
Way OT: Anyone remember some UFO vids from Youtube... havone General Forum (read only) 2 2008-02-22 23:49
Does N E 1 REMEMBER The... some1uk General Forum (read only) 6 2003-07-25 07:37


All times are GMT +2. The time now is 16:10.