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  #1  
Old 2013-02-22, 06:50
littlejam's Avatar
littlejam littlejam is offline
 
Join Date: Nov 2004
Posts: 377
what is the email for black and orange revolt cv processor please?

hello, i can't seem to wrap my head around black and orange's revolt cv processor. i've watched the 12 minute long demo (which has no narration) (and not much live sound) video and it seems to be the only one online anywhere, and the manual is even more dense than peff's powertools for reason 3.o with reagrds to cv routing...i can't find their support email on their website either...

if anyone has any ideas/tips/instructions on using revolt cv processor i'd be glad to hear...i was trying to hook it up to a rex drum machine and another instance with an nn19 with a female chorus...i couldn't really get anything going...thanks, j
  #2  
Old 2013-02-22, 07:38
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BonezMcCoy BonezMcCoy is offline
 
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Quote:
Originally Posted by littlejam View Post
hello, i can't seem to wrap my head around black and orange's revolt cv processor. i've watched the 12 minute long demo (which has no narration) (and not much live sound) video and it seems to be the only one online anywhere, and the manual is even more dense than peff's powertools for reason 3.o with reagrds to cv routing...i can't find their support email on their website either...

if anyone has any ideas/tips/instructions on using revolt cv processor i'd be glad to hear...i was trying to hook it up to a rex drum machine and another instance with an nn19 with a female chorus...i couldn't really get anything going...thanks, j
Support>Email support

http://www.black-and-orange.com/re/revolt.html
  #3  
Old 2013-02-22, 07:46
littlejam's Avatar
littlejam littlejam is offline
 
Join Date: Nov 2004
Posts: 377
hello, i tried that and my computer "isn't set up to contact client" or some other mumbojumbo which is why i was hoping someone had the actual support email address
thanks, j
  #4  
Old 2013-02-22, 07:52
MayorMcCheese MayorMcCheese is offline
 
Join Date: May 2012
Posts: 770
Quote:
Originally Posted by littlejam View Post
... i was hoping someone had the actual support email address...
This is what's on the Black & Orange website:

Support
Help us help you!
When contacting support, please provide as much information about your problem as you can. What operating system are you on? What version of Reason? What version of the Rack Extension you're having problems with do you have (you can see the version number in the Authorizer application)? Please describe the steps that lead up to your problem. Can you replicate the issue consistently? We'll do our best to help you as quickly as possible, and the more information you provide, the quicker that can be.
support@black-and-orange.com
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  #5  
Old 2013-02-22, 08:00
littlejam's Avatar
littlejam littlejam is offline
 
Join Date: Nov 2004
Posts: 377
hello, thanks a ton! i just double checked and when i click on email support it states 'default web client not installed' or something like that. you are the best...

if you or anyone has any guidance in using it that would be a big help as well
if only i was a math teacher and not an ela teacher i might be fairing better...

have a great day, j
  #6  
Old 2013-02-22, 08:05
BonezMcCoy's Avatar
BonezMcCoy BonezMcCoy is offline
 
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Posts: 6,702
Quote:
Originally Posted by littlejam View Post
hello, thanks a ton! i just double checked and when i click on email support it states 'default web client not installed' or something like that. you are the best...

if you or anyone has any guidance in using it that would be a big help as well
if only i was a math teacher and not an ela teacher i might be fairing better...

have a great day, j
If you right click on links like that you should be able to copy the email address. Another option is to use an email application like Mail (Mac) or the equivalent on Windows, called Outlook, I guess.
  #7  
Old 2013-02-22, 08:14
MayorMcCheese MayorMcCheese is offline
 
Join Date: May 2012
Posts: 770
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Originally Posted by littlejam View Post
hello, thanks a ton!... any guidance in using it that would be a big help...
Sure, glad to help but Doc is the one who opened the door. I’m not a CV fanatic and so I’ve got no idea what this thing does, but it looks so cool that I glanced at the Product Manual linked on the Black & Orange website. Oh man, now I’ve got a massive headache.
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