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Old 2012-08-31, 17:08
NeoTempus NeoTempus is offline
 
Join Date: Jul 2011
Posts: 4
Reason Crashing when i try to export... help!!!!

so i jump on to reason one day, work on a record, try to export it crashes.... ( now i recently recorved files from an old hard drive on to a brand new hard drive but i doubt that has anything to do with my problem.) i opened a new session and just tried exporting with no audio or work done... crashed, i tried closing all programs restart my computer..... crashed... so, i know that there is soemthing very wrong.. i need help... im running a i7 2Ghz, 8gigs ram, on OSX 10.7.4, i ve got protools installed. and thats bout it.. i recently downloaded a malware program ( just saying ) and yeah... i dont know what to do i havent tried re installing reason. and im on reason 6.5.1 any help would be greatly appreciated.
  #2  
Old 2012-08-31, 17:09
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MattiasHG MattiasHG is offline
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Quote:
Originally Posted by NeoTempus View Post
so i jump on to reason one day, work on a record, try to export it crashes.... ( now i recently recorved files from an old hard drive on to a brand new hard drive but i doubt that has anything to do with my problem.) i opened a new session and just tried exporting with no audio or work done... crashed, i tried closing all programs restart my computer..... crashed... so, i know that there is soemthing very wrong.. i need help... im running a i7 2Ghz, 8gigs ram, on OSX 10.7.4, i ve got protools installed. and thats bout it.. i recently downloaded a malware program ( just saying ) and yeah... i dont know what to do i havent tried re installing reason. and im on reason 6.5.1 any help would be greatly appreciated.
Please get in touch with support. We're not here during the weekend but the sooner you get in a thorough report to us, the sooner we can follow up.

Hope we can look at this ASAP!
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  #3  
Old 2012-08-31, 17:14
NeoTempus NeoTempus is offline
 
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i did get in touch with you i sent a detail report to emaill support.
 

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