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  #11  
Old 2012-10-10, 10:37
n0ahg n0ahg is offline
 
Join Date: May 2010
Posts: 7,005
Quote:
Originally Posted by cai5 View Post
Just to add to this, Can we definitely upgrade to a single license reason 6 edu, FROM a 5 edu license reason 3 copy .... ?

or can we go from reason 3 edu to reason 6 student / teacher ?
The licensing and upgrade paths are stated clearly here https://www.propellerheads.se/suppor...rticle=edu_faq

"Why can't we register our EDU multi-pack upgrade?"

"To upgrade a five-seat license, you need a five-user upgrade. It's not possible to upgrade a five-user license with five single user upgrades."

Last edited by n0ahg; 2012-10-10 at 10:40.
  #12  
Old 2012-10-10, 10:49
MattiasHG's Avatar
MattiasHG MattiasHG is offline
Propellerhead
 
Join Date: Apr 2006
Posts: 2,429
Quote:
Originally Posted by cai5 View Post
Just to add to this, Can we definitely upgrade to a single license reason 6 edu, FROM a 5 edu license reason 3 copy .... ?

or can we go from reason 3 edu to reason 6 student / teacher ?
No and no! A 5-pack license can only be upgraded with a 5-pack upgrade. These upgrades REQUIRE you to have your original licenses registered to your account.

Please note that the forum is not the best place to ask about this, especially not about EDU licenses. Instead, contact our customer support via the "Support" page and they'll help you sort it out.
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  #13  
Old 2012-10-10, 18:25
cai5 cai5 is offline
 
Join Date: Oct 2012
Posts: 19
Thank you guys, I'm clear now on what we need. looks like a fresh single edu purchase, not an upgrade, as we dont need a 5 seat.... Many thanks for all your help !
 

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