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  #11  
Old 2012-11-02, 16:21
Di5tanzplatt3 Di5tanzplatt3 is offline
 
Join Date: Oct 2012
Posts: 36
hello the packet is now here.
i got reason 4 premium and 6.5 update.

in packet 1 is inside : reason 4 with a small card like a bank card. with license number and reg code. IMPORTNANT QUESTION: is this the authorization card itself?
i sendet the picture to support.

there is also a envelope with the signature THIS IS WHAT U PAID FOR it is empty

in packet 2 is inside reason 6.5 with a sticker with upgrade id and reg code.
i also sendet this pic via rar in the same email
also a usb stick is inside


when i start reason 6 to register with the usb dongle, a small window "Authorizer" opens.
than i click start browser
in the browser is
1. ignition key x-xxxxxxx
2.License number (i only have upgrade id)
3. registration code
4. main plattform

If your Reason 6 license is an upgrade, please click here.

but i cant click there because i can not enter because not registered reason 4 because its already in use

my important question is the small card the authorasiton card?

much greetings
Dominic
  #12  
Old 2012-11-02, 17:03
Di5tanzplatt3 Di5tanzplatt3 is offline
 
Join Date: Oct 2012
Posts: 36
is the small card with reg code and serial number the authorisation card?
  #13  
Old 2012-11-02, 20:48
reasoner498's Avatar
reasoner498 reasoner498 is offline
 
Join Date: Apr 2012
Posts: 836
Yes, that is the authorization card.

It sounds like the seller sent you the authorization cards, but no DVDs, and didn't initiate the license transfers. If you never received an email from Propellerhead saying that "user so-and-so has requested a license transfer to your account", then there was no transfer.

At this point, you can either contact the seller and request the transfer, or you can contact Propellerhead and explain the situation. What they will require is a photo or scan of the actual reg cards to show that you have ownership of them.

I had to go through this procedure, and what I did was scam my authorization cards and photo ID, and Propellerhead support took care of it.

As for not having the DVDs, you can purchase replacement disks if you want them. For 6/6.5 it's not such a big deal, but if you ever want to use V4, you'll need them.

If you want more info on the process, see htis support page...

https://www.propellerheads.se/suppor...le=buysell_buy
  #14  
Old 2012-11-03, 13:01
Di5tanzplatt3 Di5tanzplatt3 is offline
 
Join Date: Oct 2012
Posts: 36
thanks reasoner. thats a very important message for me.
i got authorasiton card (already sendet yesterday to support email)
i also got dvd and propellerhead usb dongle (empty)

i hope to get n answer from propellerhead soon after the weekend

the seller made n transfer to my account, but its only the refills and not reason itself.

maybe its his fault.

thanks u all guys for ur nice support
  #15  
Old 2012-11-05, 21:01
Di5tanzplatt3 Di5tanzplatt3 is offline
 
Join Date: Oct 2012
Posts: 36
im in! here we go
  #16  
Old 2012-11-05, 21:17
EnochLight's Avatar
EnochLight EnochLight is offline
 
Join Date: May 2001
Posts: 5,910
Quote:
Originally Posted by Di5tanzplatt3 View Post
im in! here we go
Welcome aboard, and congrats on the license transfer. Enjoy!
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  #17  
Old 2012-11-05, 22:18
Di5tanzplatt3 Di5tanzplatt3 is offline
 
Join Date: Oct 2012
Posts: 36
thanks im happy do be a part
  #18  
Old 2012-11-06, 10:32
VillaNDubstep's Avatar
VillaNDubstep VillaNDubstep is online now
 
Join Date: Jan 2012
Posts: 1,978
Glad to see you have your license now, welcome!
Look forward to seeing what you post in the music forum
 

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