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  #1  
Old 2012-11-12, 11:05
zippymusic zippymusic is offline
 
Join Date: Jun 2001
Posts: 7
Rack Extensions in shop not available with registered Reason 6.5 ...

Hi There,

I cant buy Rack Extensions. The shop tells me "not available" ... I have my copy of Reason 6.5 registered on my account ... what´s wrong ?

Best,

Zip.
  #2  
Old 2012-11-12, 11:06
BonezMcCoy's Avatar
BonezMcCoy BonezMcCoy is online now
 
Join Date: Jan 2006
Posts: 6,702
Quote:
Originally Posted by zippymusic View Post
Hi There,

I cant buy Rack Extensions. The shop tells me "not available" ... I have my copy of Reason 6.5 registered on my account ... what´s wrong ?

Best,

Zip.
Not this account. Your account only shows ReCycle and Adapted. If you've registered Reason 6.5 to a different account, you should use it to buy/try REs.
  #3  
Old 2012-11-12, 11:15
zippymusic zippymusic is offline
 
Join Date: Jun 2001
Posts: 7
Nope. My account shows "Reason 6.5" as well ... I only have this one ... For some reason the graphics are not updated under my forum´s name ?!

Last edited by zippymusic; 2012-11-12 at 11:23.
  #4  
Old 2012-11-12, 11:36
BonezMcCoy's Avatar
BonezMcCoy BonezMcCoy is online now
 
Join Date: Jan 2006
Posts: 6,702
Quote:
Originally Posted by zippymusic View Post
Nope. My account shows "Reason 6.5" as well ... I only have this one ... For some reason the graphics are not updated under my forum´s name ?!
Strange. Well, if you've bought it today through this site, it should be updated very soon. If you registered a while ago, then you should contact support about your RE shop problem.

Edit: just to confirm, when you click here you see your R6.5 licence number (RSN650 etc)?

https://www.propellerheads.se/prodReg/
  #5  
Old 2012-11-12, 13:42
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VillaNDubstep VillaNDubstep is online now
 
Join Date: Jan 2012
Posts: 1,989
Reason seems to be on your icons now so should work
  #6  
Old 2012-11-12, 14:00
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MattiasHG MattiasHG is offline
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Join Date: Apr 2006
Posts: 2,429
Shouldn't be any problems on our side from what I can see. What EXACTLY is happening? What error message are you getting and when?
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  #7  
Old 2012-11-12, 14:26
zippymusic zippymusic is offline
 
Join Date: Jun 2001
Posts: 7
Yep. It´s there. Maybe it took a while to update in the database ? Don´t know ... Now everything´s in place. Thanks for replying !
 

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