Originally Posted by Deck5
... which doesn't make it any better since the actual program isn't on the DVD! I bought the boxed version of the upgrade only to find out that double-clicking on "Install" started a download. That download was around 800MB in size, since the soundbanks are included on the DVD, however the download stalled two times halfway through, so I bit the bullet and d/l'ed via torrent. That file unfortunately was over 3GB...
I found the exact same issue! It stalled twice on the 800MB install, I then tried a 3rd time and it worked! The rest of the installation was pretty straight forward, it installed the soundbanks etc without complaining.
But how utterly ridiculous that this is happening to multiple users. Cannot believe PH did not test the download process thoroughly before releasing to the masses.