Propellerhead Software
  #1  
Old 2013-05-04, 05:08
jdlquake's Avatar
jdlquake jdlquake is offline
 
Join Date: May 2011
Posts: 7
Reason 6.5 + Balance NO FREE upgrade?

Shouldn't owners of Reason 6.5 + Balance automatically get a free upgrade to 7?

Since if you buy Balance now with 6.5 you get 7 free? What if you already had Balance and Reason 6.5- that should qualify for something?
  #2  
Old 2013-05-04, 05:13
jdlquake's Avatar
jdlquake jdlquake is offline
 
Join Date: May 2011
Posts: 7
Reason 7 Upgrade Download Version

129.00 USD

Buy this upgrade if you already own Record, Reason 1 - 6.5 or Balance with Reason Essentials
  #3  
Old 2013-05-04, 05:50
trefor's Avatar
trefor trefor is offline
 
Join Date: Jul 2004
Posts: 9
Reason 6.5 + Balance NO FREE upgrade?

I just bought Balance and already own Reason 6.5, now reading the following it indicates that I should be able to download the update to 7 for free. However I have tried and get as far as the shopping cart and it shows a price of $129, which doesn't look free. I've contacted the props so will let you know what happens.

Balance
For owners of previous versions of Reason, Balance also upgrades your software to Reason 6.5. Buy Balance now and get a free upgrade to Reason 7 on release.
  #4  
Old 2013-05-04, 06:00
Shawng101 Shawng101 is offline
 
Join Date: Sep 2009
Posts: 77
if you had 6.5 and recently (since 7 was announced) bought balance you get 7 for free.

if you originally had prev version of reason and bought balance then, you got 6.5 update for free at that time.

if you originally had neither then you got a discount when you bought 6.5 (since the Balance included essentials qualified for an upgrade)

if you bought 6.5 first and then bought balance afterwards, but before the reason 7 grace period, you didn't do it right.
  #5  
Old 2013-05-04, 06:33
reasoner498's Avatar
reasoner498 reasoner498 is offline
 
Join Date: Apr 2012
Posts: 836
Quote:
Originally Posted by trefor View Post
I just bought Balance and already own Reason 6.5, now reading the following it indicates that I should be able to download the update to 7 for free. However I have tried and get as far as the shopping cart and it shows a price of $129, which doesn't look free. I've contacted the props so will let you know what happens.

Balance
For owners of previous versions of Reason, Balance also upgrades your software to Reason 6.5. Buy Balance now and get a free upgrade to Reason 7 on release.
You need to register the copy of Essentials that comes with the Balance to get the upgrade.

When you do, the license should be automatically added to your account.

If it doesn't get added, contact support so that they can manually add it.
  #6  
Old 2013-05-04, 10:49
trefor's Avatar
trefor trefor is offline
 
Join Date: Jul 2004
Posts: 9
Thanks, I'll try that. I figured that it might be something like that, I just hadn't gotten around to trying that yet.
 

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