Propellerhead Software
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Old 2013-05-05, 22:58
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Garland Garland is offline
Join Date: Sep 2002
Posts: 741
Originally Posted by shunter2200 View Post
Just downloaded the update from reason 6 and its like the update deleted everything. The regular reason icon on my desktop is just a white flash drive looking thing with the reason logo on it. Maybe i was suppose to do something else after i downloaded it. Also the ignition key is not responding,when i connect it to me usb it turns green then blinks red and then off.Is it broken and if it is can propellerhead send me a new one. Please help cause i don't know whats going on.
This is how Macs handle downloaded applications. When you downloaded the Reason zip folder and opened it, you probably got a file with the extension .dmg. This is short for Disk Image. When you double click the Disk Image, it opens as the "flash drive" icon you see. When you double click the "flash drive" icon, you are opening up the contents of the Disk Image, and what is revealed is what is showing up in your second screen capture That is Reason 7.

What you should do from here is to go to the folder where Reason 6 is located, move any 3rd party refills and your song files to a different location (if that is where you keep them), and then delete the entire Reason 6 folder. After that, go to the Reason 7 folder shown in your second screen capture, and then move the Reason folder to your Application folder on your mac. Then you can take your 3rd party refills and song files and move them to the Reason 7 folder on your hard drive.

After that, close the window that you have in your second screen capture and drag the "flash drive" icon to the trash. This "ejects the drive." After that, you can delete the both the .dmg file and the zip file if it wasn't auto deleted.

Hope this helps.
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