Propellerhead Software
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Old 2009-05-08, 03:38
caseypollock caseypollock is offline
Join Date: Jan 2007
Posts: 3
Unhappy Usual turn-around time from support?

Has anyone dealt with support or the sales team? Just wondering what the usual turn-around time is for anyone to respond to a query. My question regards a shipping issue with UPS (they lost my package) and has nothing to do with the technical side, just a sales issue. I've been waiting for a response for more than 24 hours. Is this normal?
I'm upgrading from adapted to the full version, and now I'm stuck with a shipping issue. Anxious to get this resolved.

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