Propellerhead Software

Go Back   Propellerhead Forum > General Forum (read only)

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 2010-01-22, 16:32
LudvigC's Avatar
LudvigC LudvigC is offline
Join Date: Jan 2000
Posts: 534
Exclamation Record Internet Verification Problem under Mac OS X

Dear Record users,

It has just come to our knowledge that the latest Mac OS X Security Update (labeled 2010-001) has severe effects on Record:

* Internet Verification will not work.
After applying Security Update 2010-001 Record can no longer communicate with the Propellerhead Servers. Using Record with the Ignition Key still works.

* The Authorizer can not communicate with the Propellerhead Servers either.
This means it is not possible to authorize an Ignition Key from a Mac after applying the Security Update.

We are investigating the problem and are contacting Apple about it, but right now we don't know exactly why this has happened.

If you haven't yet applied Security Update 2010-001 but still plan to do so, please be aware that you will only be able to use Record with the Ignition Key after the update. Make sure that your Ignition Key is authorized with your Record license (and Reason license, if so) before you apply the Security Update.

If you have already applied Security Update 2010-001, but haven't authorized your Ignition Key, you need to do that on another computer. You can download the Authorizer application here:

We're very sorry (and rather upset) that this has happened, and promise to work hard on a solution to the problem. We will get back to you as soon as we know more.

Ludvig Carlson (Record Product Manager)

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with authorization of Record for Reason Owners. DannyTaki Phead User Forum (read only) 5 2009-11-22 09:24
record regester problem gbsharkbait Phead User Forum (read only) 3 2009-11-04 10:17
Record, and sleep on OSX problem speesmen Phead User Forum (read only) 28 2009-10-12 21:57
Record sound problem CROangel Phead User Forum (read only) 0 2009-10-09 10:30

All times are GMT +2. The time now is 18:58.