Propellerhead Software
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Old 2010-08-26, 21:38
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virtualpt virtualpt is offline
 
Join Date: Aug 2010
Posts: 685
Thumbs down Propellerheads Quality Control sucks!

How could they ship all these copies of Record Reason Duo with invalid Registration codes? Leaving a lot of users, like me, unable to activate a product that they've spent a lot of money on!

Why is there no contingency plan, extra support personnel, some way to generate a new key or temporarily bypass it? I work for a software company & it is usual to have 24 hour support & extra support personnel when a new software version launches.

So much for the huge fanfare - this is our biggest upgrade ever, blah, blah! Yeah, it'd be nice if we could use it; you complete muppets!

This really sucks & is hugely disappointing and amateurish.
 

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