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Old 2011-05-01, 03:58
Vincenzo84 Vincenzo84 is offline
 
Join Date: Sep 2006
Posts: 7
Exclamation Cannot Authorize Reason 5 on Ignition Key

Ok, So forgive me if someone has posted a solution to this (I couldn't find it) but I just purchased the Record for Reason owners upgrade, and installing and registering went smoothly, only until I tried to authorize Reason on my ignition key (Record is authorized OK). I get this error message on my account page when I try to authorize Reason on the key :

"Error: A license connected to this one is already authorized on an Ignition Key."

It is worth noting: I was sent the wrong version of Record for Reason owners (Record 1.0 + Reason 4) a few weeks ago and sent it back to the company, though only after I inadvertently installed and registered what I thought was Reason 5. I thought I de-authorized both Record and Reason from the dongle, but I'm thinking I may not have, especially since I'm getting this error message. Could it be related?

Help! I can use both Record and Reason, but not together. I assume I'll need intervention from Props', but I wanted to see if anyone else encountered this.

Thanks!
 

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