Propellerhead Software
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Old 2012-04-28, 22:13
drlobster drlobster is offline
 
Join Date: Apr 2012
Posts: 9
can't install balance driver

I have a hp dv6 w/ windows 7 64 bit and a AMD A8 quad core. When I connect the balance after installing reason essentials it installs and recognizes it as an ignition key, but cannot install the driver. I have tried with both the cd version and updated version of essentals. When I try to install the updated balance driver it goes to a blue screen and dumps the physical memory. I have tried to install it on my other computer and it worked just fine. Propellerhead support had never seen anything like it before.

Please Help

Also, my computer is brand new
 

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