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Old 2012-07-28, 00:05
alexksr alexksr is offline
 
Join Date: Jul 2012
Posts: 5
Angry Can't authorize my Reason Essentials license

It's so frustrating,

I bought Balance with Reason Essentials about a month ago. My new MBPro Retina arrived today so I made this account and registered the license on my cd cover with the registration code over your webinterface to be able to download the package and install it on this nice piece of hardware (lack of optical drive). I did not install the software earlier. The license is there in my account, Ignition key is my balance, am I right? The license number is also on the balance, I put it there, also over the webinterface.

I just can not start Reason Essentials, it forces me to authorize my license. Are your license servers down or something? Authorizer does not show a browse-button or anything like that, it's just blank, telling me something about rack extension which aren't installed.

Oh and if I choose to authorize without ignition key, I login with my username and password and then: "Das von Ihnen verwendete Benutzerkonto ist nicht zum Betrieb von Reason Essentials 1.5.1 (build 2.669) autorisiert." This means something like: "Your account is not authorized to run Reason Essentials 1.5.1". Bullshit. It's there. Check my account please.

Gnaaaaaaaaaaaaaaaaaaaarrrrrrrrr ._.

Last edited by alexksr; 2012-07-28 at 13:21. Reason: dvd == optical drive
 

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