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Privacy Policy

Last updated: 24 September 2015

The controller of personal information in relation to this privacy policy is Propellerhead Software AB (556546-2206), Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden. Telephone: +46 8 556 08 400. Other contact information.


Personal information is data that, directly or indirectly, can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Propellerhead or use a Propellerhead product or service. When you create a user account, purchase a product, register your product, download software or updates, Propellerhead may collect a variety of information; including your name, mailing address, phone number, e-mail address, contact preferences, and credit card information as well as information regarding your use of the Services or Products.

Propellerhead uses the personal information to communicate with you and to send you important notices, such as information about purchases, information on technical services issues, support, security announcements and changes to our terms, conditions and policies.

Propellerhead may also collect and use the personal information to operate and improve its website, services and products, and to make them easier to use. The personal information may also be used for research and data analysis for the same purpose.

In addition, the personal information allows Propellerhead to keep you informed about new products, software updates and upcoming events. If you do not want to receive such information, you can opt-out anytime by changing your settings at your user account or by following the specific instructions in the e-mail you receive.

You may request access to your personal information processed by Propellerhead so that you can request that Propellerhead correct the information if it is inaccurate or, to some extent, request the deletion of data. Access, correction or deletion requests shall be made in writing to Propellerhead Software AB, Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden.

The personal information collected may be stored and processed in Sweden or any other country, which has an adequate level of protection for personal data, in which Propellerhead or its affiliates, subsidiaries or service providers maintain facilities. Propellerhead’s website, products and services may contain links to third party websites, products and services. Information collected by third parties is governed by their privacy practices.

Propellerhead takes precautions to protect the security of your personal information against loss, disclosure, unauthorized use or other misuses.

Propellerhead may, occasionally, modify or update this Privacy Policy by posting the updated Privacy Policy, with a revised “last updated” date at the top of this statement.


Propellerhead and its affiliates may share your personal information with each other and use it in consistent with this privacy policy. Propellerhead may also share certain personal information to third party partners to provide or improve Propellerhead’s products, services and advertising. Propellerhead will not share your personal information with third parties for their marketing purposes unless you give your consent to Propellerhead or the third party concerned.


Propellerhead may use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on Propellerhead’s website and services. Cookies are small text files that are stored on your hard drive through your web browser.

Propellerhead may use cookies in order to store your preferences and other information on your computer in order to save time by eliminating the need to repeatedly enter the same information, for example by remembering personal information when you use Propellerhead’s websites, and to display your personalized content and targeted advertising on your later visits to its websites. However, the cookies used on Propellerhead’s websites does not normally contain information that identifies you personally.

Cookies on Propellerhead’s websites

Propellerhead uses session cookies as well as persistent cookies on its websites. A session cookie is a temporary cookie which is erased when a session is ended, i.e. usually when you close your browser, while a persistent cookie is stored in one of your browsers subfolders until deleted manually or the set duration period of the persistent cookie expires.

Propellerhead uses cookies such as ph_hasloggedin in order to determine whether to show “sign up” or “log in” when prompting a user to log in, ph_st_variants in order to determine which version of a page to show to a user, and ph_sessionid in order to remember information about a logged in user.

Third party cookies on Propellerhead’s websites

Propellerhead also uses third party cookies. Third party cookies may be necessary in order for third parties to provide its services to Propellerhead. Propellerhead uses third party cookies such as __ga in order to access Google Analytics data, and km_ai in order to access Kissmetrics data.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies as well as delete existing cookies from your device if you prefer. If you choose to decline and/or delete cookies, you may not be able to use all features of Propellerhead’s websites or services that depend on cookies.