I have ordered an item that will be shipped to me. What will happen to my order after it’s been submitted?

When you submit the final confirmation the server will check your credit card info as well as your account status (making sure there is enough money on the account). If your order is approved, you will receive an order confirmation via e-mail in just a few moments.

We normally ship your order within three business days. (Please take into account that we are in Sweden, UTC 1, and that our holidays may differ from your country). We do not process orders during weekends.

If you picked UPS for shipping, you can track your package during shipment:

1. Go to the Your Orders page.

2. You will be asked to log in using your propellerheads.se username and password.

3. In order to locate your orders (and track your package), your account needs to have the same email address registered as the one you entered when placing the order.

Please note that shipping information is not available before the order has shipped. We will send you a shipping confirmation email as the order ships.