If you’re running Windows XP, it’s important that you install the driver before connecting Balance to the USB port on your computer. If you connect Balance first, your computer might hang. Should this happen, disconnect Balance, restart your computer, install the drivers and the connect Balance once again.
On XP, Windows will warn you that the driver isn’t WHQL-certified. Just disregard this and click “Continue Anyway”.
On Windows 7, you will get a somewhat less frightening message asking you if you trust Propellerhead Software as a publisher. You of course do.
Please wait until the driver installation is complete. There is a number of driver (ASIO, WDM, HID, Firmware update, CodeMeter) that are installed the first time you connect Balance, and things might not work as expected before all drivers are installed.
On Windows 7 and Vista, a tray-icon with a green spinning dot will be shown (double-click to see the progress), indicating that drivers are being installed. This might take over a minute, depending on your computer. Windows will always search Windows Update, so the time this takes varies with your Internet connection. This procedure will be repeated if you plug Balance into another USB port.